Description:
Now, if you were to come on board as our Guest Services Coordinator & Reception Agent, we'd ask you to do the following for us:
- Provide engaging and anticipative service to all office employees and visitors
- Work closely with facilities, local technology, and other workplace departments to ensure a flawless guest experience
- Ensure optimal workspace occupancy through internal application use
- Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
- Weekly and daily communication with Workplace Team
- Operate telecommunication systems and manage incoming calls
- Restock supplies and consumables
- Carry out instructions for security, fire, health, and safety guidelines as required
- Interact with 3rd party vendors
- Manage employee and visitor access to office and building
- Assist with room set-ups and catering requests
- Conduct opening and closing duties
- Complete mail and courier requests as required
- Support other local offices as required
- Light housekeeping duties as required
Think you have what it takes to be our Guest Services Coordinator & Reception Agent? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:
- Degree or working experience in a luxury hospitality environment is considered a strong asset - corporate, restaurant or hotels
- Excellent written and verbal communication skills
- Analytically inclined and a team player
- Ability to set priorities, manage multiple tasks and meet frequent deadlines
- Exceptional customer service skills with the desire to learn and be cross-functional
- Technical inclination and basic knowledge of office systems and hardware preferred
- Ability to lift up to 30lbs
- Proficiency with Microsoft Office Systems