Front Desk Clerk

Description:

The Public Trustee is committed to the proper administration of estates of deceased persons, incompetent persons, children, and missing persons. It is also committed to provide informed consents for health care, placement to a continuing care home or home care services using an approach that is client-centered, respectful of human rights and freedoms, and in the client’s best interests if prior wishes, values, and beliefs are not known.

About Our Opportunity

Under the general supervision of the Director Finance, Administration & Systems, the Front Desk Clerk is responsible for the timely and accurate tracking of all assets and funds that enter the Public Trustee Office and a wide range of administrative, financial, and reception duties. Duties include the operation of a busy central multiline switchboard, greeting the public, typing correspondence for the Accounting and Administration section and other divisions as needed, and helping with the daily filing.

The Front Desk Clerk is also responsible for all incoming and outgoing mail, including deliveries handled by couriers, ordering all office supplies, ensuring proper stock levels are maintained, and is also responsible for balancing of daily disbursements.

Qualifications and Experience

To be considered for this opportunity, you have Grade 11 plus 3 years of related experience; or an equivalent combination of training and experience may be acceptable. Completion of a business course is considered an asset.

• Sound knowledge of computer applications and standard office equipment is required.
• Good handwriting along with proficiency in typing is required.
• Professional knowledge of spelling and grammatical usage required.
• Experience in the operation of switchboard equipment is required.
• Knowledge and/or experience with accounting transactions is required.
• Must have the ability to communicate easily and effectively with persons by phone and in person, along with the ability to exercise discretion in all matters.
• Must be able to multitask in a very busy office environment.

We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.