Front Desk Clerk

 

Description:

Reporting to the Manager, Conference and Customer Service, the Front Desk Clerk supports day and evening operations, seven days a week. In addition to providing customer service, the Front Desk Clerk provides administrative support, processes a variety of financial transactions, and maintains the key inventory for residence buildings.The Front Desk Clerk is knowledgeable about the range of services and activities provided by the various departments within Residence Services, as well as the procedures of the Main Office, and develops and maintains familiarity with general university operations in order to provide service and information to students and guests.

Job Requirements

Skills:

  • Proven ability to provide excellent customer service in a fast paced environment on a daily basis
  • Strong interpersonal skills
  • Demonstrates good judgment, diplomacy, tact and discretion
  • Proven ability to pay attention to detail and accurately complete tasks, even during peak periods
  • Good written and oral communication skills
  • Good organizational and clerical skills
  • Ability to work with or without supervision

Specialized Knowledge/Education:

  • Demonstrated ability with MS word, excel and database software
  • Demonstrated math skills
  • High school graduation

Experience:

  • One to two years recent cash handling and customer service experience in a hospitality, retail or higher education environment

Organization University of Victoria
Industry Secretary / Front Office Jobs
Occupational Category Front Desk Clerk
Job Location Toronto,Canada
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-08-30 4:17 pm
Expires on 2024-12-22