Description:
The Floating Support Clerk provides clerical support to any of the Pediatric Specialty Medicine Divisions by performing duties such as scheduling clinic appointments, typing, transcribing, sorting and distributing related documents, inputting, sorting and retrieving data into/from database, obtaining patient information utilizing computerized software applications according to established policies, standards and procedures.
What you’ll do
- Reception duties including receiving and directing patients, answering, screening and redirecting phone calls, taking messages for doctors and nurses, including calls from pharmacies for refill prescriptions and verification.
- Take phone referrals from doctor’s offices to have child seen by the physicians, request appropriate information to be sent such as x-rays and reports, lab work, stool cultures, etc.
- Book, schedule and confirm outpatient appointments. Add, delete and change appointments as required. This includes retrieving records, as required, for patients coming for follow-up appointments. Preregister patients and requests patient charts from Health Records.
- Transcribe and type correspondence such as histories, consults and physician reports for the Medical Director or physician from dictation and/or written draft.
- Send, receive, sort and distribute all incoming mail, faxes, reports and documents and processes all outgoing mail.
- Fill out and send requisition form for stationery and supplies, according to prescribed guidelines and instructions.
- Compose and type routine memos and correspondence and submits for approval and signature.