Description:
- Reception duties including receiving and directing patients, answering, screening and redirecting phone calls, taking messages for doctors and nurses, including calls from pharmacies for refill prescriptions and verification.
- Take phone referrals from doctor’s offices to have child seen by the physicians, request appropriate information to be sent such as x-rays and reports, lab work, stool cultures, etc.
- Book, schedule and confirm outpatient appointments. Add, delete and change appointments as required. This includes retrieving records, as required, for patients coming for follow-up appointments. Preregister patients and requests patient charts from Health Records.
- Transcribe and type correspondence such as histories, consults and physician reports for the Medical Director or physician from dictation and/or written draft.
- Send, receive, sort and distribute all incoming mail, faxes, reports and documents and processes all outgoing mail.
- Fill out and send requisition form for stationery and supplies, according to prescribed guidelines and instructions.
- Compose and type routine memos and correspondence and submits for approval and signature.
What you bring
- Completion of Grade 12
- Graduation from an approved program in medical transcription
- One (1) year’s recent, related experience or an equivalent combination of education, training and experience.
You have the ability to:
- Keyboard at 60 w.p.m.
- Communicate effectively both verbally and in writing.
- Deal with others effectively.
- Physically carry out the duties of the position.
- Operate related equipment.
- Organize work.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.