Financial Centre Administrator

Description:

The role of the FC Administrator is pivotal to the smooth and efficient operation of a Financial Centre. The focus ranges from supporting providing client service, reporting payments and administrative accountabilities. The FC administrator maintains strong relationships with several business partners, to help create and maintain a positive and energetic work environment.

What will you do?

• Provide administrative and general office support aligned with all Sun Life policies and procedures

• Answer telephone and greets clients

• Responsible for reporting payments & expense cheque routines

• Process mail

• Facilities management (premises & equipment)

• Administration of client inventory

• Maintain information on targets and results as well as prepare reports

• Coordinate meetings

• Contribute continuous improvement ideas and support initiatives for the financial centre

• Provide support for the recruiting function

• Ability to provide basic on-site technical support/organizational acumen to escalate and engage technical partners

What do you need to succeed?

• Strong client relationship skills and a client centric mindset

• Strong communication skills

• Strong interpersonal skills

• Strong organizational and time-management skills

• Good problem-solving and decision-making skills

• Energetic, enthusiastic and have the ability to interact diplomatically with people

• Ability to work independently and with minimal direction and frequent interruptions

• Team player who is willing to contribute and help others

• Proficiency working with a PC. Good knowledge of Windows 10, Microsoft Office (Word, Excel and Power Point), Outlook.

• Ability to learn new PC tools quickly

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