Description:
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Motorola Solutions est un leader mondial dans le domaine des systèmes de communications mobiles professionnels avec un héritage impressionnant d'innovations technologiques et une base mondiale de systèmes installés. L'activité principale du groupe est la mise en œuvre de systèmes de communication mobile numérique critiques pour les clients du gouvernement et de la sécurité publique.
Nous unifions les voix, les données, les vidéos ainsi que l'analyse dans un écosystème intégré pour permettre aux individus, aux entreprises et aux communautés de travailler ensemble de manière plus solide. Pour aider les gens à prendre de meilleures décisions, à agir avec confiance et à donner le meilleur d'eux-mêmes dans les moments qui comptent. Apportez votre passion, votre potentiel et vos talents à Motorola Solutions et connectez-vous avec une carrière qui compte
Job Description
The Sr. Field Service Technician must be a Canadian citizen with the ability to obtain necessary security clearance(s) as required by government contracts.
- Responsibilities include optimization and support of complex communication systems.
- Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.
- Program, configure, optimize, test and document complex communications systems.
- Provide weekly reports of activities and accomplishments.
- Provide a very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
- Capable of installation of server hardware/OS and software infrastructure, and troubleshooting to resolve system/application related issues.
- Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues
- Total familiarity with the latest technologies and troubleshooting techniques
- Team with System Technologist, Engineering, Project Management and Sales personnel to effectively design, implement, optimize and cutover advanced communication systems which meet or exceed customer expectations
Preferred Skills:
- Experience, good understanding, and working knowledge of IP networking, network design methodologies and troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS)
- Experience, good understanding, and working knowledge of Server Environment, Linux, Windows Server, VMware, highly desirable
- Must be highly computer literate with proficiency in MS Word, Excel, Outlook.
- Must have strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams
- Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
- Must be able to solve customer problems quickly during stressful situations
- Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE highly desirable
- Previous knowledge and experience working with some or all of Juniper, HP, Aviat, Cisco, Nokia/Alcatel