Description:
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:
- Single point of contact for the program with physicians
- Educate physicians and/or their staff on various program services
- Provide therapy guidelines to manage physician expectations with respect to reimbursement
- Consult patient charts in order to effectively complete necessary paperwork to obtain coverage
- Assist MDs in completing Special Authorization (SA) forms, enrolment forms, prescription renewals, and other documentation
- Provide ongoing updates to physicians on their patients
- Customize current program elements to meet the needs of assigned physicians: adjust based on in-clinic and remote MD needs.
- Identify areas for risk and foster proactive, continued quality improvement.
- Work collaboratively with other team members in various roles to coordinate the patient journey.
- Participate in scheduled physician meetings with sales representatives
- Attend Continuous Medical Education events and report new activities
- Regular travel to various physician offices
- Adverse Event reporting
- Adhoc duties as assigned
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Registered nurse (RN)
- Related degree may be considered (pharmacists, science degrees) or equivalent transferable skills
- Experience in public or private third party reimbursement arena or pharmaceutical sales experience, managed care, or clinical support, or related experience an asset
- Bilingualism is an asset (requirement for province of Quebec)
- Previous Case Manager experience an asset
- Basic CCPE an asset