Experience Architect

Description:

Reporting to the Manager - Web Services, the User Experience Architect (UEA) plans and executes both business and client analysis, reviews and ensures a “Client Centric” design approach toward all system requirements and provides the necessary architectural components to ensure a solid level of consistency throughout the development and implementation of the information systems, and or digital services across the GNWT. Working across all levels within the Information Systems Shared Services, and with the GNWT’s communications staff, the UEA leads the fundamental design, development and implementation of user acceptance improvements through a common and corporate approach toward user experience standards, interface guidelines, acceptance process, consistency in design, and the promotion of an agile work force. The incumbent interacts with and influences colleagues and clients (at all levels) as well as has the authority to intervene and change the direction of design and development if and when standards are not being addressed. The incumbent is authorized to work directly with all levels of management, as well as with clients, vendors, partners and Department level stakeholders. KNOWLEDGE, SKILLS AND ABILITIES Expert knowledge of Business Analysis practices such as those defined by the International Institute of Business Analysis (IIBM) Business Analysis Body of Knowledge (BABOK Guide); General knowledge of Project Management practices such as those described in the Project Management Body of Knowledge (PMBOK); Expert knowledge of design systems and how Developers/Designers put those design systems into use. Expert knowledge of development platforms, methods and practices including leading content management solutions. Expert knowledge of user interface and experience design, including software application Design, Visual Design Content structure and Branding. Knowledge of creative techniques and applications related to design and maintenance to develop high-quality, interesting and appealing client interactions. Knowledge of system design and development methods and practices, particularly related to the internet and web-based solutions. General Knowledge of the software development lifecycle, as well as the various methodologies including predictive (plan-driven) approaches or adaptive (iterative/agile). Working knowledge of software development methods, practices and processes. Knowledge of standard budgeting and accounting concepts and techniques. Ability to rapidly absorb new information and applies it effectively. Communicates fluently, orally and in writing, and can present complex information to both technical and non-technical audiences Proven ability to effectively facilitate collaboration between stakeholders who share common objectives. Ability to maintain an awareness of developments in the industry and select appropriately from applicable standards, methods, tools, and applications, taking responsibility for driving own development. Knowledge of IT service management concepts such as those described in ITIL. Proven ability to implement standard business analysis and requirements management concepts. Experience with project management and project portfolio management software and tools. Ability to assesses and evaluate risk and apply it in the design of information and technology related initiatives. Has a sound generic, domain and specialist knowledge necessary to perform effectively in the organization typically gained from recognized bodies of knowledge and organizational information. Demonstrates effective application of knowledge and takes action to develop own knowledge and contributes to the development of others.