Description:
You are an experienced sales person, have a proven track record, and are looking for a challenge in a growing team. You have rich experience in an eCommerce environment. You are service-oriented: you don’t work for yourself, but for our teams and our customers. You enjoy the idea of ‘building relationships’, and negotiating with/ selling to customers. Besides that, you have a pragmatic way of working and are not afraid to ‘get your hands dirty’. You are able to collect learnings from multiple initiatives and able to share these in a structured & practical way to the local teams
Measures of Success:
- Improvement eCommerce KPIs (incl. net sales), market share, 6P+A score
Key Accountabilities and Responsibilities:
- Leads change and proactively maintains a detailed understanding of the customers and the drivers of growth.
- Liaise with the analytics team, leveraging complex data sets and analytical tools to diagnose business opportunities and challenges
- Develops and implements joint growth plans and initiatives with the customer to achieve the commercial goals.
- Supports and positions Chewy for launch success in the Canadian market.
- Monitors customer performance to ensure commercial plans are executed in line with agreements and to the desired Hill’s standard
- Utilize measurement tools such as Tableau, Domo, Numerator, and Profitero to track eCommerce KPIs
- Leads and manages the annual budgeting process and monthly CBP discipline (Atlas) to forecast sales volume, GTN and A&P spend and to develop and deliver presentations to leadership and\or executive teams
- Manage customer payments
- Collaborates with Hill’s Commercial Team and eComm Marketing Manager to execute the Hill’s vet/pet channel brand strategies
Required Qualifications:
- BS/BA degree or equivalent required
- Possesses 3+ years sales experience in an eCommerce environment
- Strong computer skills in Excel, Word, PowerPoint
Additional Job Requirements:
- Experience in customer management
- Strong computer skills in Excel, Tableau and Google Suite
- Analytical and always seeks to develop win-wins for Hill’s and its clients
- Works effectively across functions, channels, & categories to align priorities, solve problems, optimize resources, and drive effective execution
- Creative problem-solver, who embraces the test & learn mindset
- Excellent business presentation ability, skilled communicator and interacts with key stakeholders
- Digitally savvy and curious, understands the dynamics of eCommerce
- Agile mindset, able & willing to constantly adapt to changing realities
- Fluent English speaker, additional languages are certainly a plus