Description:
In this role, you will:
- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.
- Conduct road tests for those requiring special needs or for those with disabilities.
- Provide grade of road test, licence information and resolve licensing issues.
- Provide information and assistance related to Driver Examination services.
- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.
- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.
- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.
- Review information and determine test requirements.
- Ensure the fair and proper conduct of examinations.
- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.
- Provide examination results and complete evaluation forms for assessments.
- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.
- Attends travel points to provide testing and licensing services, where applicable.
- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Qualifications :
To be successful in this role, you will have:
- Intermediate-level computer skills in Microsoft Office.
- 1-4 years of customer service experience in a service environment.
- Touch-typing and data entry.
- Must hold a valid Ontario Class G driver’s licence.
- Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence.
- Must have and maintain an acceptable driving record- no more than four demerit points and three violations at all times during employment as a Driver Examiner.
- Thorough knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation.
- Must be able to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.
- Employees hours vary based on customer demand and location’s operating hours.
This position may require extended shift hours including evenings and possibly Saturday and Sunday hours (depending on location) during certain periods of the year when DriveTest Centre volume is higher.
This position requires the attendance of a formal training session, which includes classroom instruction with experienced and qualified trainers and on-the-job shadowing at a DriveTest Centre facilitated by a coach. If you are unsuccessful at any stage of the training, your employment will end effective immediately.