Description:
The Divisional Business Manager role reports to the Vice President, Equity & Inclusive Communities. Reporting directly to this position are the Confidential and Administrative Assistants within the Office of Equity & Inclusive Communities (OEIC). This role also provides support across the OEIC.
PRIMARY FUNCTION
As an integral member of the administrative leadership team for the Office of Equity & Inclusive Communities (OEIC), the Divisional Business Manager is responsible for providing administrative leadership to the Office. They are accountable for the implementation and oversight of management, financial and human resources systems and controls to ensure the Division’s operations are effective, efficient and in alignment with the goals of OEIC. The Divisional Business Manager provides direction to department staff for matters relating to policy, systems, procedures, budget, and collective agreement application, ensuring resources are utilized appropriately, financial information is reliable, applicable policies and procedures are adhered to, and that exemplary levels of customer service are provided. They work closely with the VP Equity & Inclusive Communities, university service departments and academic Faculties to ensure streamlined and effective services and administrative structures meet the needs of OEIC and KPU community.
EDUCATION AND EXPERIENCE
- A bachelor's degree;
- Five to seven years of related administrative experience in a post-secondary environment;
- Past experience working in the field of decolonization equity, diversity and inclusion (this can include volunteer, paid work, etc.); is considered an asset.
- Or an equivalent combination of education, training and experience.
QUALIFICATIONS
- Successful experience training and managing an effective team and implementing change resulting in improvements to service quality, staff productivity and systems efficiency.
- Ability to provide leadership and direction; analyze situations and develop effective solutions.
- Formal training and/or experience in the application and analysis of data-based systems, preferably at a post-secondary institution, including proficiency at the intermediate level with Banner or similar student information system.
- Experience using FAST an asset.
- Skill in coordinating activities, evaluating data and making evidence-based forecasts, and establishing priorities.
- Excellent communication skills, both written and oral. Ability to communicate patiently and effectively (both verbally and in writing) with a diverse range of people and situations. Actively listens to the issues of others in a manner that elicits cooperation and support. Demonstrates an effective and adaptive skill in communicating with individuals under stress.
- Experience recruiting, supervising, and managing performance of staff.
- In-depth experience with and management of complex budgets.
- Knowledge of standard computer applications such as word-processing, spreadsheets, and databases.
- Demonstrated ability to exercise tact and diplomacy as well as demonstrated conflict resolution skills.
- Demonstrated ability to interpret and apply policies and regulations, with a sound understanding of how they contribute to a quality educational experience.
- Ability to develop collegial relationships and maintain effective working relationships.
- Ability to plan and manage multiple projects efficiently and effectively in a rapidly changing environment.
- Ability to think innovatively and creatively in planning and developing a fresh approach to existing activities.
- Ability to work independently, make sound judgments and effective decisions, and demonstrate initiative.
- Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position.
- Ability to travel between campuses is required.