Disability Case Manager

Description:

Job Summary
The Disability Case Manager works within a multi-disciplinary Occupational Health and Safety team to proactively manage a variety of short and long-term leaves of absence and worker's compensation cases. The Disability Case Manager facilitates the return to work of employees and provides advice and counselling to managers regarding employee rehabilitation and health-related absences. Specifically, the position educates and promotes early return to work and modified work arrangements to managers, unions and affected employees; communicates with doctors and rehabilitation providers; develops and monitors complex return to work plans based on medical information and/or functional restrictions; coordinates and facilitates complex return to work meetings; educates managers on their obligations under Duty to Accommodate legislation and facilitates the medical duty to accommodate process; maintains accurate records and utilizes appropriate software to record information and practice effective case management.

Job Qualifications
Education
Baccalaureate Degree in health-related field, preferably with major coursework in Occupational Health or Rehabilitation Services is required.
Master's degree would be considered an asset.

Experience
Three out of the last five years relevant experience in disability case management preferably in a healthcare environment is required.
Experience in case/medical or claims management, and worker's compensation system is required.

Competencies (Knowledge, Skills & Abilities)
Working knowledge of relevant legislation, e.g., Human Rights Code, Occupational Health & Safety and applicable Disability and Workplace Health, Safety and Compensation legislation. Well-developed organizational, analytical and problem-solving abilities.
Demonstrated ability to establish and maintain effective work relationships with all levels of staff, union, and other internal and external partners and customers.
Demonstrated ability to work independently.
Demonstrated ability to multi-task to manage deadlines and strong attention to detail with complex claims and contracts.
Demonstrated use Microsoft applications and other statistical applications.
Demonstrated high-level oral and written communication skills for the purpose of writing and documenting reports and for facilitating continuous communication and relationship building with internal and external stakeholders.
Ability to resolve conflicts and facilitate solutions in a multidisciplinary team environment.