Disability Benefits Administrator

Description:

• Perform complex LTD benefit calculations for the all claims. This includes:
  • Benchamark calculations.
  • Under/overpayment calculations.
  • Calculations involving rehabilitation earnings.
  • Inflation protection and cost of living adjustments (COLA) calculations.
  • Processing required BEN System (payment) adjustments.
  • Performing 2nd check (validation) of calculations performed by other Disability Benefits Administrators, as required.
• Manage LTD and Life Reserves and Claim Status.
• Responsible for data integrity on all systems that support disability claims payment, claims management, internal and client claims reporting (i.e. information on BEN, PAS, DCT).
• Handle customer inquiries specific to benefit calculations or tax that are received directly from the customer, client or within the department.
• Review and assess claimant and medical information to determine entitlement of ongoing benefits.
• Update client specific systems with information.
• Open and Close LTD (and Waiver of Premium) claim files in accordance with the plan design.
• Other administrative and financial duties in support of the claims team.