Director

Description:

This role will need to collaborate with the Group Benefits Product Partners and the Directors of Engineering to act as a key senior technology partner to develop and implement the right technology solutions to drive the business. As a member of the Manulife Group Benefits Technology Team, the candidate is accountable for aligning the technology strategy, plans, and implementation of solutions so that it is consistent with delivery of Group Benefits business goals. This role is passionate about both building and maintaining our technology assets that support our Group Benefits digital growth strategy.

Key Accountabilities

Strategic Technology Development: Partner to define, then deliver, implement and maintain the Group Benefits technology strategy to drive Manulife Group Benefits business goals – both strategic and operational – with a key focus on simplification and modernization.

Identify and Exploit Internal Best Practices: As a catalyst for change, maintain relationships throughout Manulife with a view to identifying technical practices that can be adapted to the advantage of Manulife Group Benefits technology.

Leadership: Provides leadership and direction in developing a team of highly engaged, geographically diverse, Technology professionals, and empowers them to enable the development, delivery, and operation of a premier technology strategy.

Operations and Compliance: Coordinates all aspects of technology for the Group Benefits unit. Responsible for the delivery of a stable and reliable set of technology solutions. This includes modernization of platforms as required. The various components and applications of the platform must be compliant within the regulatory framework for each of the applicable business functions.

Partner closely with key risk customers within the Group Benefits to coordinate work effort to ensure solutions meet industry risk practices. Customers include operations risk, credit risk, Canadian Information Risk Management (CIRM), Global Information Risk Management (GIRM) and Operational Risk Management.

Financial Management: Establishes operating and investment budgets within the respective work area consistent with short and long-term Group Benefits financial goals. Monitors spending and facilitates adjustments to plan to ensure financial targets are met.

Job Requirements
 

• Bachelor’s degree in computer engineering, management of information systems or equivalent an asset.
• Minimum of 3-5 years of technology strategy execution experience for large scale organizations.
• Demonstrated ability to develop and implement a technology strategy and tactics to drive business goals, in collaboration with external and internal partners.
• Exceptional communications judgement and the ability to communicate effectively at all levels with both technical and non-technical customers --- translate complex technical issues into fundamental concepts
• Confident presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with management.
• Strong analytical skills and ability to deliver actionable recommendations based on analysis. Ability to translate analyses, using mediums to drive comprehensible recommendations (e.g., dashboards, graphics, summaries, etc.).