Description:
We are currently seeking an enthusiastic and driven team player to join our Canadian Digital Ad Ops team as a DIGITAL SPECIALIST in Toronto
In this role, YOU will:
- Be responsible for the scheduling of all digital campaigns across Canada;
- Perform contract entry for all Impression campaigns;
- Be point of contact for all Inventory Management requests for both Ayuda and Hivestack platforms;
- Review proposal rates and flag any concerns to management;
- Verify that digital campaigns are meeting contracted levels and are playing correctly, while adhering to inventory management policies and procedures;
- Assist Sales team with Proof of Performance reports; from producing reports to troubleshooting system generated reports;
- Conduct random audits of digital boards playback;
- Retrieve and catalogue webcam images to be used as proof of performance;
- Monitor all digital boards for malfunctions with the ability to ‘check-in’ remotely at local digital boards and during off hours from time to time (after hours);
- Troubleshoot and/or communicate malfunctions to the appropriate technician;
- Help identify risks, dependencies and determine contingency plans;
- Provide support to the Manager & Senior - Digital Specialist including backup of duties, and perform other administrative sales functions as assigned;
- Involved in quarterly training on all tech platforms (CMS, Ad Server, SSP’s and DSP).
YOU possess:
- Familiarity with Ayuda, Hivestack, Vistar, Broadsign Reach, Place Exchange and OCDS.
- Degree or diploma in Business or Communications (or a related field), or an equivalent combination of education, training and experience.
- Effective attention to detail and a high degree of accuracy.
- Effective planning, prioritization, multi-tasking, organizational, time management skills to meet deadlines.
- Energetic, self-motivated and results-oriented.
- Strong communication (both written and verbal) and customer service skills with the ability to interact in a professional and effective manner with internal customers.
- Effective listening skills and the ability to interpret customer requirements.
- Proven team player who is resourceful, nimble and flexible.
- Bilingualism (English and French) is an asset.
- Strong working knowledge of MS Office - Word, Excel, Outlook.