Description:
Web content management and quality assurance
- Maintain and support websites and web content strategies on the Faculty website and departmental/unit websites as-needed, with special attention to accessibility standards, user experience, Waterloo brand and style best practices
- Support WCMS 3 (and future) migrations, including preparation, migration and helping stakeholders adopt and succeed in the new system
- Coordinates publication of new content and update existing content as needed, including events, news, and announcements on the Faculty website and other websites
- Review and audit Arts websites for broken links, accessibility compliance and other quality assurance
- Provide web support, training, guidance and resources to departmental web representatives, including trouble shooting and escalating problems
- Provide web support and strategy recommendations to Arts Advancement office, Arts Research and Graduate Studies office, and the Dean of Arts Office
- Support development of new websites or website overhauls in the WCMS, including content strategy recommendations and solutions
Social media planning, content creation, and management
- Plan, develop, coordinate, deliver and evaluate content for social media platforms.
Manage Faculty-level social media platforms and properties, including collaborating on a comprehensive social media strategy and developing campaigns with other Faculty communicators and stakeholders
- Create, edit, and schedule social media related content in partnership with the Faculty’s
undergraduate, graduate, alumni/advancement, and research teams
- Develop visual assets (e.g. photography, video) for social media
Develop and manage the Arts social media content calendar and work in collaboration with
partners to ensure content reflects and supports our Faculty and key initiatives/campaigns.
- Support and educate colleagues managing social media
- Employ a listening strategy to source leads for cont