Customer Support Representative

Description:

As a Customer Support Representative, you will find yourself in one of the most highly supported positions in the business world. With great training, effective leadership, smart processes, timely communication, regular coaching and peer support on the floor, you will be spared no effort to help you be successful. This role is in office. You will:

• Achieve high levels of customer satisfaction when responding to inbound customer requests via phone, chat or email
• Troubleshoot technical and non-technical issues with the tools and skills after product training
• Ensure customer has best product that suits their needs

We are looking for people who are interested in growing a career in technology and growing with Opentext. An ideal candidate will invest in this job as the true career opportunity. A successful Customer Support Representative is a person who is a self-starter, with a professional attitude and be a good teammate.