Customer Success Manager

Description:

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Required Qualifications For This Role
 

• Minimum 3+ years of experience in a Customer Success or Account Management role within a technology-based company.
• This role requires EST business working hours.
• Experience working within SaaS/PaaS environments.
• Preferred experience with Salesforce.
• Knowledge and experience with Mobile Devices (Tablets, Android, and iOS), POS or pin pads is an advantage.
• Experience with PowerPoint or Keynote to create presentations; Experience creating QBRs/EBRs.
• Certifications in recreation or leisure studies are preferred.
• Must be able to work within outlined policies, procedures, and timelines.