Description:
Perform a juggling act balancing a friendly sales and service approach with demonstrated ability to proactively listen, identify opportunities to deepen member relationships and solve problems.
- Build relationships with members in branch and deliver an outstanding member experience by meeting their initial needs and identifying future opportunities through money chats and so much more!
- Demonstrate your knowledge of technology through educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience
- Act as a team player by contributing to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs
- Continue to build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members
- Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues
- Play a detective’s role by keeping a watchful eye for counterfeit money and fraudulent activities
Who are we looking for?
- Experience helping customers in a retail environment for a minimum of one year where you used your x-ray vision to spot sales and referral opportunities. If you have proven success working with sales objectives in your previous roles, well that’s a bonus.
- You are passionate about positively impacting not only your members but their communities as well.
- You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren’t done learning; you have a desire to know more.
- You excel at building relationships with a wide variety of people and want to help them with simple financial help.
- You are a big fan of team work and demonstrate your team spirit every day.
- You are a multi-tasking master, able to efficiently and effectively prioritize and organize what needs to get done.
- You have great verbal and written English. And if you speak Mandarin, Cantonese or Punjabi as well, that would make our day. Maybe even our week.
- You are tech savvy and comfortable sharing your knowledge with your members.
- Flexibility is key; our branches can be open Mondays to Saturdays from 9:30 to 7:00, so be prepared to happily work a variety of hours, including evenings and Saturdays