Description:
Our Contact Centre agents have the privilege of speaking to millions of Canadians each year. In each call, they can make an immediate difference in the lives of our Clients and advisors.
Here are some of the reasons why you could seek to join this amazing team by applying now:
- Weekday Schedule: Our Client Care Centre is open Mon-Fri 8 AM – 8 PM.
- Workstyle: This is a hybrid position requiring working from the Montreal office at least once per week.
- Salary and Bonus: Competitive salary starting at $22 per hour plus a quarterly performance bonus based on objectives completion.
- Benefits: Flexible Benefits program, automatically provided from the hire date, Employee & Family Assistance Program, Defined Contribution Pension Plan, Stock Ownership Program and Wellness Program.
- Vacation and Support: 3 weeks’ vacation, floater days, care days and more!
- Career Progression: A comprehensive, paid training program with a defined career progression plan.
Our supportive leaders are looking for talented customer service individuals that will:
- Help Clients and advisors with questions about our products, services, policies and claims through inbound calls.
- Analyze and find solutions to client problems in a friendly and proactive way.
- Provide Clients and advisors with additional information on Sun Life’s products & services in support of their financial and health goals.
- Ensure our Clients and advisors have the right information taking the right amount of their time.