Customer Service Representative

 

Description:

What You Will Be Doing:

 

  • Calling customers to follow up on their service appointments and complete reminder calls
  • Manage a large number of outbound and inbound calls in a timely manner on a daily basis
  • Identify customers’ needs, clarify information, and book appointments
  • Build sustainable relationships and engage customers by going the extra mile
  • Keep records of conversations in our call center database (CRM) in a comprehensible way

What You Bring to the Table:

  • Track record of accomplishing targets
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multitask, set priorities, and manage time effectively
  • High school diploma
  • Fluent in English (verbal and written)
  • High energy and Motivated

Organization 401 Auto
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Customer Service Representative
Job Location Kitchener,Canada
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Salary 18 - 18 | £  / Hourly
Experience 2 Years
Posted at 2023-02-14 1:00 pm
Expires on 2024-12-13