Customer Service Representative

Description:

About the Workplace Safety and Insurance Board (WSIB)

We are here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.

At the WSIB, you will have the opportunity to:

• explore many career paths and follow your passion
• continuously learn and grow professionally
• be recognized for the great work you do
• Participate in programs that support your health and wellbeing.
• receive a competitive salary and may be eligible to participate in our health and dental plan
• Bilingual designated roles- You may be eligible to receive a language bonus payment

Now is an exciting time to join the Customer Care department of the WSIB! We are growing with people who believe that every time, every Customer deserves our best. If you have a passion for service and a desire to work in an organization where you can make a difference, bring your best to the WSIB. We offer great compensation, a supportive team environment, and opportunities for career growth. We work in a busy Contact Center environment, but we are not just here to answer the phone. We are Here to Help. If you think you would be a good fit for this great opportunity, we would love to hear from you!

The WSIB is recruiting for current and future unilingual and bilingual (French speaking) opportunities in the following locations:

Guelph, Hamilton, Kingston, Kitchener/Waterloo, London, North Bay, Ottawa, Windsor, Sault Ste. Marie, St. Catharines, Sudbury, Thunder Bay, Toronto, Timmins & Windsor

Our current hours of operation is 7:30am to 5:00pm however, we are testing extended hours that take us to 8:00pm; you may be asked to work until 8:00pm

Note schedules or availability of work will not be consistent or guaranteed for variable opportunities. Hours of work may vary from 0 to 14 hours per week dependent on business needs and your availability. Contracts will vary in length.