Description:
Working with the Waste Collection and Waste Planning teams, the Curbside Advisor will be responsible for investigating the option of providing residents with larger or extra recycling carts for additional recycling storage capacity, reducing curbside contamination and assisting residents in person by addressing correct curbside set-out times, days, types of containers and acceptable materials.
What you will do in this role:
- Undertake in-field set out studies to gather data on the percentage of households regularly setting out additional recycling
- Examine the material in the recycling carts and overflow recycling bags
- Educate residents on proper set out practices
- Investigate if there is a need to provide residents with larger or extra recycling carts for additional recycling storage capacity
- Present residents with the Region's sorting and curbside set-out procedures,
- Educate and engage residents about waste management issues and help promote the Region's various waste minimization programs
- Perform task(s) that support the coordination of division or section(s) activities with respect to addressing excess recycling set out and/or recycling contamination.
- Assist in conducting field research
- Complete standard correspondence, letters and other documents within well-defined policies and procedures
- Respond to routine requests for information from internal and external stakeholders
- Complete outlined daily tasks and work plans independently
- Maintain internal and external working relationships with service clients and business partners
- Address program related internal and external inquiries
- Performs daily tasks and other duties as assigned in a safe and healthy manner in compliance with the Region’s Work Health and Safety policies
W hat the role requires:
- High school diploma or equivalent
- Knowledge of general waste management operations and terminology
- Proficient in Microsoft Office with emphasis on Excel, Word and Access
- Valid class “G” driver’s license
- CSA approved safety footwear
Skills/Abilities:
- Excellent customer service, administrative, organization and time management skills
- Ability to work independently or as part of team
- Strong interpersonal and communication skills (verbal and written) to liaise internal and external clients
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias