Customer Service Manager

Description:

2. Manage multiple communication channels including phone calls, emails, text and chat
3. Work closely with Sales and Operations to support & facilitate high quality customer service

4. Connect with existing customers to evaluate & upgrade customer experience

5. Review reports & KPI's to implement productivity and efficiency enhancements

The position is full time Monday to Friday with occasional Saturday

Benefits

At Avayda, we know that your time is valuable, and when you spend it with us, you should benefit. We offer the following highly competitive benefits to our full-time team members:

• Salary

• Medical & Dental, Vision Coverage

• Paid Training and advancement opportunities