Customer Service Coordinator

 

Description:

Jenna is an outgoing “people person” and collaborating with her co-workers to meet customers’ needs is what makes her job fulfilling. We want our teams to have fun when they come to work and fostering relationships helps that happen!
What you’ll discover

Eligible Associates can look forward to:

  • One-of-a-kind, inclusive culture
  • Benefits that take effect your first day
  • Dedicated training and on-the-job resources to enhance your development
  • Merchandise discount for yourself and eligible family members at all TJX Canada stores
  • Associate and Family Assistance Program to support healthy living

What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

  • Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers
  • Providing weekly updates on objectives and identifying any issues or opportunities pertaining to customer service, service area compliance and scheduling
  • Incorporating sales information to drive sales for given area of responsibility which includes all frontline features, fixtures and jewelry; oversees Fitting Room processes
  • Ensuring accuracy and quality of all service area transactions as well as ensuring all service areas are properly maintained and “ready for business” on a daily basis
  • Training Associates on how to use registers, equipment, functions performed at the service desk area as well as the policies associated with each service area
  • For a closer look into the role, click HERE

Organization Winners
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Customer Service Coordinator
Job Location Ontario,Canada
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-06-12 3:36 am
Expires on 2024-12-12