Description:
The Customer Service Associate provides customer service to the general public by responding to inquiries and providing information on Regional services, public meetings and/or events, and acts as the building contact for visitors to the facility. Responsibilities include: provision of a wide variety of information to customers, assessing urgency and information needs, and responding, referring as appropriate. Answer incoming client inquiries. Track inquiries and activities to guide improvements and adjustments to processes and services. Provide administrative support. Ensure building security policies and procedures are consistently applied to protect the safety and wellbeing for all staff and visitors to the building. Participate in other projects and activities as required, in support of customer service operations.
QUALIFICATIONS
EDUCATION
KNOWLEDGE/EXPERIENCE
SKILLS
Organization | Niagara Region |
Industry | Customer Service / Tele Marketing / Tele Sales Jobs |
Occupational Category | Customer Service Associate |
Job Location | Toronto,Canada |
Shift Type | Morning |
Job Type | Full Time |
Gender | No Preference |
Career Level | Entry Level |
Experience | 1 Year |
Posted at | 2024-07-24 5:48 am |
Expires on | 2024-10-08 |