Description:
We’ve got an exciting career opportunity for you, if you can:
- Effortlessly engage with callers, actively listen, analyze their need, and provide solutions
- Comfortably navigate multiple applications to research solutions
- Multitask in systems while patiently providing step-by-step instructions
- Calmly provide conflict resolution and navigate frustrated customer situations
- Work independently with discipline and motivation to succeed in a virtual environment
- Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers.
- Work at a desk, wearing a wired headset, while talking to customers in a high-volume, fast-paced, and sometimes stressful environment
What's In It For You?
- Position as a Transcom employee (not an independent contractor)
- Computer for this role is provided by Transcom
- Paid Vacation
- Health Benefits for you and your family
- 100% work at home, including training
- Employee Assistance Program
- Ability to develop your skills and grow your career
- An opportunity to work for a company passionate about people