Customer Service

 

Description:

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

  • Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers
  • Providing weekly updates on objectives and identifying any issues or opportunities pertaining to customer service, service area compliance and markdowns
  • Incorporating sales information to drive sales for given area of responsibility which includes all frontline features, fixtures and jewelry, if applicable
  • Ensuring that operations, clerical and office activities are well managed, in addition to presenting information on communication boards
  • Training Associates on how to use registers, equipment, functions performed at the service desk area as well as the policies associated with each service area
  • For a closer look into the role, click HERE

 

What you’ll need

To begin your career with us, you’ll have:

  • Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
  • High School education or equivalent experience
  • Excellent problem solving and communication skills including verbal, written and active listening
  • Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs; Strong technical knowledge of register operations

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Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?

 

Organization Winners
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Customer Service
Job Location Toronto,Canada
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-01-23 5:40 am
Expires on 2025-01-22