Customer Relations Representative

Description:

The City of Kamloops is hiring multiple Permanent, On-Call Customer Relations Representatives (CRR) at various City recreation and culture venues including the Tournament Capital Centre, Westsyde Pool and Fitness Centre, and the Kamloops Museum and Archives. If you have experience in a fast-paced customer service environment and are flexible, reliable, and motivated we would love to hear from you!

The successful candidate must have the following qualifications:

• Completion of senior secondary school or its equivalent.

• Proficient in basic Word and basic Excel as demonstrated through testing (70% pass rate required).

• At least three months of previous clerical and receptionist experience.

• At least three months of previous customer service and cash-handling experience. More than one may be hired.

For new hires, and for those working in designated positions of trust, including those working directly with vulnerable persons, no formal offer of employment will be made until an applicant completes a police information check. This position will receive 14% in lieu of all benefits, vacation, stat holidays, and health time.