Description:
The North America (NAM) Franchise Onboarding & Partnership team is responsible onboarding entities across the NAM organization and the lifecycle governance and risk management of Mastercard’s customer base.
- Are you interested in understanding how financial institutions and Fin Techs become Licensed with Mastercard to Issue and Acquire?
- Are you motivated by a dynamic, changing business environment and its opportunities and challenges?
- Are you interested in how prepaid and crypto programs are reviewed prior to go-live?
Role:
The Analyst of NAM Franchise Onboarding will be responsible for supporting the licensing of new qualified entities into our Mastercard network. To perform this role effectively, you will:
- Drive conversations to support the critical early phases of new Customer business into our network.
- Collaborate with internal stakeholders (business development, product, account managers/technical account managers, Customer implementation & Delivery teams) to successfully implement the allocation of internal assets for Customers to issue and acquire.
- Create end-to-end onboarding documentation used to train our shared services to support BAU process.
- Review and approve prepaid and crypto programs and licensing applications prior to Customer go-live.
- Provide input and share takeaways to continuously improve Mastercard integration capabilities and processes as it relates to customer onboarding.
- Proactively support Customer requests as it relates to their Licensing portfolio.
- Effectively problem solve when issues/challenges related to integration arise.
All About You:
- Bachelor’s degree
- Strong business and financial acumen. Experience in strategy and execution and project management. Consulting background a plus
- Track record of impact and execution on strategic and critical projects requiring business analysis or problem-solving skills, scope management and tangible outputs
- Experience leading cross-functional projects and helping frame, design and execute solutions for challenging business problem
- Capable of multi-tasking in a fast-paced environment
- Strong Communication (written and verbal) and interpersonal skills – including MS Excel and PowerPoint
- Excellent time management, planning and organizational skills
- Strong analytical skills and comfortable using data to support thinking/ recommendations