Description:
CUSTOMER EXPERIENCE & ADMINISTRATION
Opening, closing and managing office two days a week, backfilling Customer Experience & Marketing Coordinator
Offer customer experience support via phone, e-mail, and in person – booking experiences, rescheduling, refunds, experience management
Own the Fareharbor online booking system- carry out updates and system changes as needed
Help prepare summer camp program information and class lists
Website management, updating and editing as needed
Assist Owner, General Manager, Supervisors and Customer Experience & Marketing Coordinator with other administrative tasks as needed
CONTENT CREATION:
Assist Customer Experience & Marketing Coordinator in strategic planning, management and execution of Integrated Marketing Campaigns from a content perspective, including via the following channels: social media accounts, email marketing, Facebook/ Google Ads, in-person activations
Create content for TikTok, Reels, Facebook, blog posts including video, photography, editing
Create graphic creative assets for marketing campaigns
Job Requirements/Qualifications:
You’re a good fit if you:
Love being outside and active, especially on the water
Are proficient in one or more of our watersports (the more, the better) - not required
Know how to create memorable customer and learning experience
Have an understanding and/or curiosity of race, gender, BIPOC, LGBTQ2SIA+ and climate justice issues and are committed to creating safe community spaces
Organization | Windsure Adventure Watersports |
Industry | Customer Service / Tele Marketing / Tele Sales Jobs |
Occupational Category | Customer Experience |
Job Location | British Columbia,Canada |
Shift Type | Morning |
Job Type | Full Time |
Gender | No Preference |
Career Level | Intermediate |
Experience | 2 Years |
Posted at | 2023-01-26 12:47 pm |
Expires on | 2025-01-22 |