Description:
- Provide insightful and high quality information, advice and guidance to the business related to credit risk strategy and management
- Propose initiatives and strategies to reduce credit and collection risks contributing to involuntary churn and overall bad debt
- Analyze and report on the drivers behind net bad debt, involuntary churn, and other related metrics, and provide input to the relevant credit and collections processes
- Interface with internal/external teams, and use analytical problem solving and quantitative techniques to understand and generate solutions to complex business problems related to credit risk strategy and management
- Prepare short, medium, and long-term forecasts on involuntary churn
- Analyze raw data, using tools such as MS Excel or SAS, to provide insights and develop risk mitigation strategies
- Support the team in the development/enhancement, monitoring, and evaluation of the performance of credit risk scorecards
- Develop business cases that drive incremental activation and/or improve the credit quality of residential base
- Manage the residential credit strategy roadmap
- Develop executive level presentations
- Treat own work as a project, take ownership and ensure that priorities and deadlines are met
Critical Qualifications/Competencies:
- Bachelor’s degree or higher in business management or a related field
- 1 - 2 years of experience in a role involving strategy, planning, project management and analysis
- Demonstrated experience in translating complex business issues in a simple and concise manner
- Demonstrated ability to effectively manage multiple projects and priorities simultaneously and to work independently and as part of an extended team
- Strong oral/written communication skills with strong interpersonal skills and comfort in interacting with all levels of management
- Ability to successfully resolve issues, diagnose business problems, plan, document and deliver solutions in timely manner
Preferred Qualifications/Competencies:
- 1-2 years of experience in strategic planning, finance, and/or risk management
- Familiarity with credit risk management concepts and frameworks
- Demonstrated experience with Excel (Pivots, IF Statements, VLookup, HLookup) and PowerPoint (Waterfalls, Charts, Board Decks)