Description:
As a CPIC Technician, you will:
- Ensure quality control by validating the accuracy of data entered into CPIC by other members of the Records Management Unit.
- Enter persons, vehicle and property on CPIC.
- Maintain Alerts and Diary Dates entered into the Niche database
- Process Warrant recalls
- Monitor CPIC Purge list.
- Maintain the entries related to CPIC conditions of subject included in the Public Service area Bail Book
- Participate in scheduled CPIC audits
- Be responsible for prioritizing time sensitive work based on incoming information with a high level of efficiency
- Recognize quality assurance and provide notification of errors
- Facilitate internal and external stakeholders by handling a number of inquiries with issues ranging from basic questions to detailed information and advice
- Provides knowledge and guidance to other staff members regarding necessary CPIC information
- Demonstrate the ability to communicate effectively and professionally, while maintaining strict confidentiality when handling sensitive information
You will have a demonstrated ability to work well within a team environment and have excellent communication skills with both internal and external customers.
As the successful candidate you will have:
- Previous experience in Police setting is required as would experience in the following Police specific data bases, NICHE, CPIC, and JOIN
- High level of confidentiality, tact and diplomacy
- Possess sound decision-making skills, flexibly and good judgement in managing their workload, and a detailed knowledge of Microsoft Office
- Excellent interpersonal skills and sound judgement to effectively maintain relationships with stakeholders
- High degree of organizational skills and high attention to detail
- Strong independent working skills and the ability to plan and organized oneself in a self-directed environment
- Strong data entry experience
- Exceptional computer skills including Microsoft Office and the ability to learn new software systems
- Ability to plan and organize in a self-directed environment
- Ability to quickly align with shifting priorities to address frequent interruptions
- Interpersonal skills to maintain working relationships with stakeholders
Completion of the CPIC Maintenance Course is an asset.
The successful candidate is required to consent to a police security clearance, which includes the voluntary completion and submission of a personal disclosure form (lifestyle questionnaire), criminal and police records check, reference checks.
STEPS OF HIRING PROCESS
- Resumes will be reviewed for relevant qualifications, education, experience, training and skills
- Selected applicants will be contacted to complete a Personal Disclosure Form and Security Clearance Declaration (applicable to applicants outside of LPS)
- Competitive applicants will be contacted for a Behavioral Descriptive Interview
- Security Clearance Check will be conducted (applicable to applicants outside LPS)
- Completion of a satisfactory police fingerprinting check (applicable to applicants outside LPS)
- Successful completion of a Polygraph Examination Procedure (applicable to applicants outside LPS)
- Reference verification of a minimum of three professional references (applicable to applicants outside LPS)
- A successful candidate(s) will be selected and offered the position
- All components of the selection process will be administered, scored, evaluated and interpreted in a fair and uniform manner
- Duration of the hiring process may take approximately two months