Corporate Fleet Accident Claims & Regulatory Specialist

Description:

• Manage investigating coverage, liability, and damage aspects of liability claims for proper resolution within company guidelines.
• Participate in annual Fleet and Property Insurance renewal.
• Works with staff and management in Fleet Maintenance Department to coordinate repairs to damaged equipment.
• Manages claims with representatives from our insurance company to bring claims to resolution.
• Coordinates with repair facilities, recovery companies and branches on getting damaged equipment repaired and back into operations in a timely and efficient manner.
• Negotiates, settlements and resolves motor vehicle accident claims, and property losses with customers and third parties. Authorize and process payments up to $2,500.
• Management and review of all incident reports and claim investigation materials, including Motor Vehicle Accident Reports and Property Damage.
• Conduct claim investigations by gathering all facts to analyze and determine claim liability based on carrier regulations, transportation contract terms, and related company customer consideration practices.
• Evaluate, analyze and interpret incidents in order to determine coverage applicable to the loss.
• Provide regular claims updates and status reports to Management.
• Establishes and manages both hard copy and e-copy accident claim files with all documentation and investigation material housed in chronological order. Ensures accident claim register is current and reconciled to Insurance Company’s loss record and Pre-Funded Claims Account.
• Coordinates and handles all internal claims investigations and communicates the findings internally and to the customer/vendor within a timely manner.
• Perform duties in accordance with industry standards, regulations, corporate timelines, performance standards and workplace safety and health policies and procedures.
• Major fines and tickets to reviewed with and approved by the Director of Safety and Compliance. Review returned checklist and forward any discrepancies onto supervisor.
• Collect, review and process the CVOR information from the Ministry of Transportation. Download of FMCSA violations, review and process. Forward onto Director of Safety & Compliance.
• Maintain KPI Safety Dashboards and provide monthly updates.
• Assist in answering Driver Services inquiries, regarding the above functions either via phone or in person.
• Other duties as assigned.