Consultant

Description:

• Providing L3 support on Oracle EBS OTC modules

• Scheduling meetings with Business, working on production support issues, collecting requirements for enhancements

• As Production support person should be responsible monitor and trouble shoot all kinds of issue.

• Meeting all the service agreement SLAs and KPIs

• Effectively collaborates and communicates with the stakeholders and ensure client satisfaction

• Train and coach members of project groups to ensure effective knowledge management activity

Please list 5 mandatory “MUST HAVE” skills and experience for this requirement. Please include skills related to technical as well as domain and non-technical skills and experience as applicable to the position.

• At least 10 years of working experience on Oracle EBS OTC

• Must have Canadian French/French speaking capability

• E1 Functional knowledge on Oracle Applications OTC modules that primary includes Order Management, Inventory, Shipping, Warehouse Management, Pricing, Quality etc.

• Must have worked on Development, Support and Upgrade project with Onsite-Offshore model

• Strong analytical, problem solving, troubleshooting and conceptual skills

• Ability to work in a cross functional team environment

• Well acquainted with all the relevant features in different Oracle Applications versions

• Have experience in Requirement Gathering, Fit-Gap Analysis, and Various Order to Cash functional setups, UAT, SIT, Go-Live and Post Implementation Support.

• Preparation of various documents like BR100, BF15, BF16, MD60, User Manuals, TE040 etc.

Please list 5 “NICE TO HAVE” but not mandatory skills and experience for this requirement

• Worked closely with Pre-Sales Team in various projects related to OTC in providing inputs from Development prospective

• Efficient Change Management skills

• Good Communication skill

• Effective Team Player

• Customer Coordination