Configuration Specialist

Description:

Document defects when actual results do not meet expected results
Analyze issues/defects and debug the system when the configuration is not producing the expected results. Research issues to determine if the source of error is with the test data, test plan, expected results, or configuration
Resolve issues with test cases or with configuration and re-tests. Raise issues as appropriate
Coordinate, manage and monitor activities related to system maintenance
Lead all aspects of day-to-day work per priorities
How this opportunity is different
Our highly collaborative team drives innovation through ideas and implementation of solutions that allow an enhanced digital member experience and more efficient internal processing. You will have the ability to work on exciting projects which help redefine the Canadian pension administration services.
Skills and experience that will lead to success
The Configuration Specialist is an extremely detailed self-starter.
Bachelor’s degree in computer science, math, or equivalent work experience in an analytical area
Pension work experience
Strong computer skills (Excel, Word)
Troubleshoot basic system defects and errors.
Ability to interpret and understand requirements documentation
Ability to communicate ideas in both technical and user-friendly language
Understand basic relational database concepts (e.g., table relationships, keys)
Keen attention to detail