Community Safety Officer

Description:

POSITION OVERVIEW
Are you passionate about community safety and enforcement? Do you have a strong sense of social awareness and the ability to handle challenging situations with tact and professionalism? If so, we invite you to apply for the role of Community Safety Officer.

This is an inspectional and regulatory role responsible for enforcing specific bylaws and regulations related to community safety. As a key member of a specialized enforcement team, you will focus on responding to social issues that impact businesses and residents, including homelessness, drug addiction, and mental illness

DESIRABLE TRAINING AND EXPERIENCE
Completion of Grade 12 supplemented by courses related to the work and sound experience in inspectional and enforcement work, including experience working with the vulnerable public, or an equivalent combination of training and experience.

KNOWLEDGE, SKILLS, AND ABILITIES
Considerable knowledge of the regulations, policies and functions of the department.
Considerable knowledge of the bylaws, statutes and applicable regulations.
Considerable knowledge of the various types of business operations and licencing fees.
Sound knowledge of the legality of various types of evidence.
Sound knowledge of the geography and street locations in the Municipality.
Sound knowledge of provincial court procedures and rules of evidence.
Considerable knowledge of the various types of business operations and licensing fees.
Considerable problem-solving skills.
Considerable knowledge of social safety challenges related to the work.
Ability to investigate complaints, enforce by-laws and regulations with tact, impartiality, firmness and use of sound judgement.
Ability to interpret by-laws and regulations to the public and to communicate effectively orally and in writing.
Ability to connect the public with available resources and services and provide information and assistance to those struggling with homelessness, mental illness and drug addiction with compassion, while encouraging voluntary compliance.
Ability to prioritize calls, respond to complaints and concerns and schedule workload to meet deadlines.
Ability to gather evidence and prepare information for prosecution and to act as a witness in court.
Ability to establish and maintain effective working relationships with municipal staff, officials, business representatives, staff in other levels of government and the general public.
Ability to prepare a variety of correspondence and reports, research information and maintain files and records.
Ability to investigate complaints and enforce by‑laws and other regulations with tact, impartiality, firmness, and the use of sound judgement.
Ability to establish and maintain effective working relationships with a wide variety of contacts, to obtain compliance and resolve conflicts.
Ability to prepare concise, factual reports, to maintain appropriate records, and to interpret specific bylaws, regulations and applicable rules to the public.
Ability to make recommendations regarding remedial or legal action concerning the enforcement of certain bylaws.
Ability to work outside in all types of weather, to walk long distances and to climb stairs.
Ability to lift heavy objects.
Skill in the use of software applications related to the work.