Description:
We are seeking a self-starting individual to fill an important public safety and patrol position as a Community Patrol Officer (CPO). As a CPO, you will serve as a front-line field contact with the public through the patrol and monitoring of City public places with a focus on diplomacy, providing public education as well as enforcement of City bylaws where needed.
In this position, you will have the opportunity to:
- Collaborate with other regulatory and safety agencies such as the RCMP and Fire Rescue to assist in emergency situations, and perform traffic and crowd control as required
- Regularly patrol park sites, trail networks and other public spaces, engaging with vulnerable citizens, and working in all weather conditions and in various terrains – most often on bicycle or on foot
- Professionally provide information related to the interpretation and application of the City of Langford Bylaws and enforce bylaws through education, notices, tickets and charges
- Investigate complaints and incidents with a goal to resolve recurring offences
- Maintain notes and data, and prepare and deliver written and verbal reports
Qualifications for this position include:
- Completed (or enrolled in) law and law enforcement-based studies, such as JIBC Investigative Skills, Criminology Program Studies, Province of BC A/R/Cst Training, or RMO Training
- Must possess a valid Class 5 BC Driver’s License and OFA Level 1 First Aid certification
- Justice Institute of BC Bylaw Enforcement and Investigation Skills Level I or equivalent is considered an asset
- Previous documented and related experience in successfully enforcing bylaws and regulations
- Superior communication (verbal and written), and customer service skills with ability to effectively deal with and resolve conflicts including those that may involve physical aggression of others
- Knowledge of and ability to use various computer word processing, programs and databases
- Physically fit and able to perform manual outdoor work in all types of weather conditions