Communications Technician

Description:

Qualifications:

• Graduation from a 2 year college, accredited post secondary institute or technical institute program with coursework related to public relations, communications,marketing or journalism
• Minimum 1 year of experience in a position related to social media, public communications and/or media relations operations
• Experience using a content management system or an email newsletter software program
• Strong writing and proofreading skills and knowledge of Canadian Press Style
• Experience with posting to Instagram, Twitter, Facebook and YouTube and following social media best practices
• Experience and knowledge of Google Suite and image editing software
• Knowledge of public relations principles and techniques as well as current knowledge of civic operations and activities
• Ability to build and maintain excellent working relationships and deliver a high standard of customer service
• Competency in administrative skills such as data entry, contact lists and spreadsheets
• Good organizational skills, ability to multi-task and manage priorities
• Proven ability to establish effective working relationships
• Understanding of public administration and experience working in a large organization is considered an asset
• Demonstrated ability to achieve results in the context of a respectful, inclusive and service-minded style
• Flexible and adaptable to change whether from shifting organizational priorities or changes in technology or communication practices
• Willingness to listen, learn and lead with empathy, develop your Leadership Competencies and align yourself with Communications and Engagement Strategic Pillars: People Leadership, Integration, Service Excellence and Business Professionalism
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants written communications skills may be tested