Description:
The Communications Specialist is responsible to support the Communications Department in developing, implementing, and evaluating communication strategies affecting a variety of communication modes for both internal and external audiences. They are responsible to maintain excellent engagement across all our social media platforms, uphold the Christian Horizons brand through simple graphic design, and maintain content on both internal and external websites. They will collaborate with others to deliver timely, accurate and exceptional work for newsletters, emails, advertising copy, posters, and website content. The Communications Specialist will work with audio, video, photography, and print media to communicate with a wide variety of people creatively and effectively. They will be responsible for tracking and reporting on the success of various communication methods.
Responsibilities:
- Produce high-quality and engaging communication materials for print and online communications (e.g., Annual Reports).
- As part of a social media strategy, plan and post respectful and timely content (e.g., photos, articles, blogs, videos) and engage with people on Christian Horizons’ multiple social media platforms, including responding to messages and comments.
- Prepare and curate weekly media summaries for leadership through a media tracking tool.
- Analyze social media metrics and prepare reports through media tracking tools related to media coverage.
- Post content, troubleshoot, and maintain the overall structure of the Christian Horizons website.
- Post and schedule social media messages based on the monthly social media calendar.
- Monitor Christian Horizons and Communities/District social media channels for conversations and messages.
- Report concerning and/or critical posts to the Director of Marketing and Communications, and together develop strategies to respond.
- Provide feedback, edit, and write internal articles for the weekly internal e-newsletter, On the Horizon.
- Coordinate, prepare, and distribute the weekly On the Horizon e-newsletter.
- Maintain and update various contact lists and ensure messages are sent to intended audiences.
- Media monitoring using various online tools and create reports as needed.
- Receive, review, and assign the Communications help desk tickets system.
- Meet with other department members to review the scope of the project request, obtain missing information, and develop a project plan and deadline.
- Coordination of timely design, production, layout and distribution of publications and documents to District offices and departments (e.g., quarterly District newsletters).
- Coordinate quotes and requests with external printers.
- Gather information and ideas and present to the Director of Marketing and Communications for improving the mode, format, and/or appeal of various communications.
- Maintain a list of active projects within the Communications Department.
- Desktop publishing and graphic design to meet internal and external marketing needs, including posters, postcards, brochures, and social media ads.
- Support to ensure brand standards for Christian Horizons are upheld, including logo use, colour values, tone, and language use.
- Provide photo editing solutions.
- Provide video and audio recording and editing.
Requirements:
- 2 years of previous writing experience
- Post-Secondary degree (Communications, Journalism, or a related field)
- Writing and editing skills
- Knowledge of designing and setting up social media marketing campaigns.
- Knowledge of web-based marketing, communications, and advertising tools.
- Microsoft Office Suite
- Video and graphic editing and archiving