Description:
Are you a strong detail oriented and organized individual who thrives in a fast-paced communications environment and provides exceptional customer service? Are you proficient in oral and written communications and can successfully deliver messaging and communications tactics with ease?
We are looking for an optimistic, self-aware individual who can exhibit effective teamwork, has resilient negotiation skills, can manage their time, and provide sound communication advice.
What you will do in this role:
- Independently co-ordinate the production of a high volume of communication tactics, from print materials and web updates to video and social media, from plans developed by the Communications Specialist and/or Communications Advisor
- Contribute to projects, including the development and execution of communications strategies and plans
- Work closely with staff, partners and external vendors to co-ordinate the execution of communications tactics
- Research and write a variety of communication materials by obtaining necessary project information from internal partners and by following the Communication Services Style Guide, the Canadian Press Stylebook, the Brand Standards and the framework for writing feature stories and news releases
- Work with professional photographers by co-ordinating and attending photo shoots, and take photos for internal partners as assigned
- Provide support with the planning and execution of communication activities for special events, such as award ceremonies, unveilings and conferences, and monitor project progress to provide proactive updates to the Communication Specialist and/or Communications Advisor and internal partners
- Follow established approval processes and facilitate approvals of costs by internal partners
- Edit and proofread documents
- Support the development of media materials, including releases, alerts, Q&As, etc., and handle/direct media calls
- Provide communications support during a crisis
- Execute centralized responsibilities, including social media and others, where required
Leadership and collaboration:
- Brainstorm ideas: seek feedback, share experiences and information
- Share best practices and business tools with other section staff to build synergies across the section and the division
- Promote a culture of excellence by building and nurturing relationships with internal partners
- Raise issues related to the quality of communication activities with the immediate supervisor; contribute to the investigation of concerns and conflict resolution
- Be aware of accessibility standards and apply them as required
- Recommend ways to increase the effectiveness of the policies, standards, guidelines and processes that support Communications by identifying gaps/barriers and suggesting improvements
- Stay up-to-date with communications industry trends and best practices through daily media monitoring
Administration:
- Keep the immediate supervisor informed of project timelines, status, overall workload and issues/concerns
- Attend team meetings and touch-base meetings with the immediate supervisor
What the role requires:
- A university degree or college diploma in public relations, communications, journalism, or a related field
- Combined with a minimum of 1 to 3 years of communication experience in corporate communications, or an equivalent combination of education and experience may be considered
- Knowledge of media relations principles and experience working with media
- Experience with social media in the workplace is essential
- Strong communication skills: oral & written
- Excellent soft skills, including self-awareness, empathy, and political acuity
- Proficiency in Microsoft Office Word, Excel, PowerPoint, and Microsoft Outlook
Skills & Abilities:
- Knowledge of communication principles and deliverables
- Ability to handle and prioritize multiple tasks and deliver projects on time in a dynamic environment
- Basic photography skills
- Excellent organizational, interpersonal, and time management skills
- Strong relationship building skills using tact and diplomacy
- Ability to work independently and with minimal supervision and direction
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviours, and proactively managing bias