Client Service Representative

Description:

An eligibility list may be established for future permanent and temporary opportunities.

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

Come put your excellent customer service experience to work!

The Ministry of Forests works collaboratively with ministries involved in the management of natural resources to coordinate people and resources to provide exceptional service to the public. The Ministry assists clients through its FrontCounter BC service counters, which simplifies the process for citizens and natural resource businesses who are seeking information or authorizations to utilize crown natural resources.

The Client Service Representative provides client services and financial/resource administration services for FrontCounter BC and ministry regional operations. Specifically, service is delivered to clients of the provincial government who require support in exploring opportunities and applying for access to crown resources (e.g. Lands, Water, Forests, Mines, Parks, Fish/Wildlife, etc.). This front line service is based on broad and in-depth knowledge of natural resource agencies and other agencies’ legislation, regulations, policies and procedures. Training and knowledge is required to complete in-depth FrontCounter BC services in all natural resource subject areas.

British Columbia’s oldest interior community, Fort St. John is perfect for scenic drives, hiking, fishing, and camping, as it sits alongside the Peace River. Hiking is particularly nice in the surrounding provincial parks of Beatton Provincial Park and Charlie Lake Provincial park, where camping is also available. Its gentle rolling hills are perfect for cross-country skiing and snowmobiling in the winter months.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.