Description:
The Manager - Remote Care Monitoring (RCM)/RCM+ & Assess and Restore department at the Salvation Army, Toronto Grace Health Centre is currently seeking a Client Service Representative & Remote Care Monitoring practices under the guidance of their professional bodies and in accordance with the principles of the Patient Centered Care and the values, mission and philosophy of the Toronto Grace Health Centre and GRTHealth. This position operates under the direction and supervision of the Remote Care Monitoring Manager. Client Service Representative & Remote Care Monitoring are any professional with a background in social services and/or healthcare.
The Client Service Representative & Remote Care Monitoring is responsible for the direct oversight of the virtual call center via the patient consolidated platform of the remote monitoring database. The Client Service Representative & Remote Care Monitoring as further responsible for taking necessary steps to ensure patients on the program are safe and will take action when patients are not responding. The Client Service Representative & Remote Care Monitoring will work directly with GRTHealth, family, HCCSS, and other partners of the circle of care to ensure safety of the patient is adhered to. The Client Service Representative & Remote Care Monitoring as such is part of the interdisciplinary team and will follow the overall plan of care for the patient by demonstrating the clinical knowledge, critical thinking/judgement required to carry out assigned duties.
Responsibilities:
Qualifications:
Organization | The Salvation Army - Toronto Grace Health Centre |
Industry | Customer Service / Tele Marketing / Tele Sales Jobs |
Occupational Category | Client Service Representative |
Job Location | Toronto,Canada |
Shift Type | Morning |
Job Type | Full Time |
Gender | No Preference |
Career Level | Experienced Professional |
Experience | Less than 1 Year |
Posted at | 2024-08-16 5:49 am |
Expires on | 2025-01-22 |