Description:
As a Client Relationship Partner, you will be joining the TELUS Health Growth and Strategic Relationships team responsible for leading the relationships and development of key strategic partnerships. Work with the business units and product teams to identify and explore opportunities, in addition to potential cross-sell opportunities throughout our broader organization, including TELUS Business Solutions (TBS), TELUS Agriculture & Consumer Goods (TAC), and TELUS International (TI). Our mandate is to ensure our partners are receiving the support required to successfully resell our solutions, allowing them to meet their business objectives. If you are passionate about working in a strategic partner environment, and are growth minded – this role might be for you.
In the role, you will:
- Take a consultative approach in working with strategic partners to build a mutually beneficial plan that aligns with the partner’s key priorities and drives revenue growth
- Build a plan to regularly engage with strategic partners, fostering innovation and strengthening the overall relationship
- Partner closely with sales and head of strategic partnerships ensuring collaboration across business units to drive product intensity across TELUS Health partner base
- Leverage all product and service lines across TELUS Health, in addition to our broader partner solutions within TBS, TAC and TI, to complete a holistic growth plan that meets partner needs and objectives
- Protect existing revenue by ensuring partner satisfaction, adding value and at times leading the renewal process
- Follow a governance framework and regularly report partnership results to leadership
- Understand partner’s buying process and effectively engage in the product development and budgeting cycles
- Develop relationships with potential new partners, nurturing sales opportunities and navigate complex sales cycles with many stakeholders
A Strategic Partnerships Leader will excel at:
- Navigating the insurance & health and wellbeing markets in Canada
- Building strong partner relationships that are innovative and mutually beneficial
- Seeing things through the partner’s lens and will excel at creating a win-win scenario
- Establishing credibility with senior leaders developing trusted relationships
- Navigating and coordinating the right internal resources to create solutions, address challenges and remove barriers
- Looking for innovative opportunities and be future focused
- Translating industry knowledge, competitive market dynamics, general business acumen and deep understanding of partner’s business needs into value added insights & solutions
- Setting a clear vision, strategy and plan for deepening and expanding the partner relationships for which they are responsible