Client Care Representative

Description:

As an Auto Associate, you will advise new and existing clients in the branch on how to best protect their assets when it comes to automobile insurance. You will build relationships and offer solutions using a diverse selection of insurance products while achieving performance targets. You will have continuous learning and development opportunities to maintain licensing requirements and work towards your career goals.

What You Will Bring To Our Team -
 

• Easy going and down to have some fun
• Ready to work hard and crush goals
• Detail oriented and reliable
• Thrives in a team environment
• High school education or equivalent
• Level 1 Insurance License is an asset, but not required
   

A day in the life -
 

• Build relationships with clients, colleagues and automobile dealership representatives
• Creatively offer a diverse selection of ICBC and private insurance products
• Process a wide variety of auto insurance transactions including renewals, new plates, transfers, cancellations, debt payments and more
• Upsell and cross-sell other insurance products from our other departments
• Administrative duties, such as, answering the phone, inventory restock