Description:
Reporting directly to the Director of Corporate Services, the Clerk-Typist II (Administration) provides reception services for the Town and confidential services to members of the administration and finance departments, assisting with a broad range of corporate legislative functions and projects. This is a front- end position at Town Hall and the successful candidate will have exceptional organization and communication skills.
Typical Duties and Responsibilities include:
- Receiving and screening incoming telephone calls and emails, directing each to the appropriate department or staff;
- Maintaining current knowledge of local government operations and Town projects in order to act independently and respond to routine and non-routine inquiries, exercising discretion in the release of information; and,
- Maintaining Council correspondence log to track all incoming and outgoing correspondence and assigned actions.
Required Knowledge & Skills:
- Completion of post-secondary diploma in a related field, plus a minimum of five years experience working for local government or a related organization, or equivalent combination of training and experience;
- Extensive knowledge of local government operations, as well as ability to research, organize, and summarize data from a variety of sources;
- Proven ability to relate in a professional manner with members of the public and government stakeholders;
- Ability to exercise discretion in the handling of confidential and sensitive information;
- Superior word processing and data entry skills, with accuracy and attention to detail;
- Experience using Microsoft Office Suite, including Outlook, Word and Excel;
- Excellent interpersonal and written and oral communication skills, including the ability to establish and maintain effective working relationships with all Town staff; and,
- Ability to work well independently and as part of a team.