Description:
The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment packages, performing data entry of patient demographic information and receiving and re-directing patient information and other relevant information to a variety of areas.
What you’ll do
- Perform a variety of reception duties including receiving patients and visitors, answering inquiries and giving directions, assisting patients and other visitors including directing patients to other areas within the centre.
- Operate a variety of office equipment such as desktop computer, photocopier, fax machine, multi-line telephone, and thermal printers
- Enter patient information into electronic health record information such as name, address, date of birth and contact information and notifies requestor by phone or fax.
- Maintain and process incoming requests from patients or other departments according to department procedure by collecting information pertinent to the patient appointment , attaching outside reports to the clinical record, ensuring reports/ are available electronically for providers and clinicians
- Schedule patient appointments for diagnostic procedures or treatments
What you bring
- Grade 12, plus one year of recent related experience or an equivalent combination of education, training and experience.
You have the ability to:
- Keyboard at 45 w.p.m.
- Communicate effectively both verbally and in writing.
- Deal with others effectively.
- Carry out the physical duties of the position.
- Organize work.
- Operate related equipment