Clerk Receptionist

Description:

The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment packages, performing data entry of patient demographic information and receiving and re-directing patient information and other relevant information to a variety of areas.

What you’ll do:

• Perform a variety of reception duties including receiving patients and visitors, answering inquiries and giving directions, assisting patients and other visitors including directing patients to other areas within the centre.
• Operate a variety of office equipment such as desktop computer, photocopier, fax machine, multi-line telephone, and thermal printers
• Enter patient information into electronic health record information such as name, address, date of birth and contact information and notifies requestor by phone or fax.
• Maintain and process incoming requests from patients or other departments according to department procedure by collecting information pertinent to the patient appointment , attaching outside reports to the clinical record, ensuring reports/ are available electronically for providers and clinicians
• Schedule patient appointments for diagnostic procedures or treatments

What you bring

• Grade 12, plus one year of recent related experience or an equivalent combination of education, training and experience.

You are also able to:

• Keyboard at 45 w.p.m.
• Communicate effectively both verbally and in writing.
• Deal with others effectively.
• Carry out the physical duties of the position.
• Organize work.
• Operate related equipment

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.