Claims Representative

Description:

• Adjustment of simple and complex residential, commercial and agricultural property and casualty claims.
• Evaluating claims by conducting thorough investigations; determining coverage and validity of claims, interviewing and communicating with insured, claimants and witnesses; scene investigations.
• Quantification of claims by documenting scope of damages, extent of injury and associated expenses.
• Maintaining accurate records based on company standards and procedures
• Conduct field investigations as required for exposure and within account guidelines parameters

• Identify liability exposures, recommend investigation required for exposure, and prepare & execute action plans.
• Assess exposures, recommending and maintaining proper reserves
• Accurately and efficiently manage the all file payments, within specified timelines
• Preparing reports and negotiating settlements.
• Effectively identify and pursue subrogation.
• Effectively communicate with insured members and broker partners throughout the claims process
• Provide consistently high level of service to insureds and brokers
• Keep current on industry trends, relevant legislation, and best practices